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One powerful way to introduce yourself to others is to volunteer to speak at business-related events. There can be undeniable value from attending networking events and exchanging contact info. Do more networking. In a world that is often dominated by online efforts, it’s important not to forget the time-honored tradition of networking.Reward those who follow you, and educate them on your differentiators. Depending on the nature of your business, it could be something like a white paper, template or product sample. Offer a free resource on your website. Speaking of offering perks, you can create a free resource on your website.You can promote it through your email lists and advertise on social, which can help to build your following across all channels.
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While customer service is crucial, there are many other things you can do to build a strong customer base. In fact, research indicates that customer service will replace your product and price as the primary brand differentiator by 2020. Did you know that most customers will become loyal to a company, and recommend it to their friends, after a good customer service experience ? And 86% of consumers are willing to pay substantially more for good customer service. And customer service is one of the best places to start. Building a customer base is one of the most difficult, yet crucial, endeavors that any business owner will ever embark on.
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